Illinois Department of Healthcare and Family Services Illinois Department of Healthcare and Family Services

Bruce Rauner, Governor

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Alert  -  Update 8/18/2015

       Microsoft has introduced Windows 10 and a new web browser called Microsoft Edge. Please delay upgrading to this new operating system. We have not had the opportunity to test these new products with the Entrust Login application or the Medi system. We cannot provide support for any issues with Windows 10 at this time.

Alert  -  Update 7/21/2015

       On 7/14 Oracle introduced Java version 8 update 51. This new update has worked on our PCs for all Medi applications.

       If you can login now do not change your Java.

       If you are getting the message that Microsoft Windows is blocking your Java, you can try to use the new version. . Microsoft will block all Java 7 versions except 7u79 and 7u80. Microsoft will block Java 8 versions except 8u45 and 8u51. If you do not have one of these versions and can’t login you will have to change Java.

       If your password is over a year old you may be prompted to change your password. This is normal. If you are having problems logging in and your password is over a year old or it has been over 90 days since you used Medi you may have to change your password. Instate users use the Forgot Password button on the Medi login page. Out of state users call 1-800-366-8768 option 1, option 6 for assistance changing passwords.

      Note:  Google Chrome and Firefox web browsers are not supported.


   myHFS News   

Welcome to myHFS - the secure Web site for the Illinois Department of Healthcare and Family Services. This Web site allows authorized users online access to departmental information on the following HFS programs:

  • Medical Assistance Information for Medicaid Providers
  • All Kids and FamilyCare Programs
  • Child Support Case Information
  • Cost Calculation For Medicaid School-Based Health Services
   New Users   

Resources are available to assist you with establishing and troubleshooting your MEDI access:

  1. Getting Started presents what is required to use these applications
  2. Registration Toolbox (pdf) provides steps to complete the registration process, as well as problem tips
  3. Help Documentation for a more thorough overview of MEDI
   Registered Users  

Login here or select the 'Login' option in the navigation menu on the left.

Note: Some features of this site will be unavailable between 3 and 3:30 a.m. on a daily basis, and between 10 p.m. to midnight on Saturdays, due to regular system maintenance. Please keep this in mind when using this site during this time frame, and thank you for your cooperation.

   Provider Updates  

Providers can register to receive E-mail notification, when new provider information has been posted to the Web site, by completing the form for Provider Releases and Bulletins E-mail Notification Request.

Providers can register to receive an E-mail notification when a new preferred drug list has been posted to the Web site, by completing the form for the Preferred Drug List E-Mail Notification Request.

Illinois Health Connect: Primary Care Case Management
All Kids: Healthcare for All Kids: If your child is uninsured, click here.
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