Microsoft has introduced Windows 10 and a new web browser called
Microsoft Edge. Please delay upgrading to this new operating system. We
have not had the opportunity to test these new products with the Entrust
Login application or the Medi system. We cannot provide support for any
issues with Windows 10 at this time.
On 7/14 Oracle introduced Java version 8 update 51. This new
update has worked on our PCs for all Medi applications.
If you can login now do not change your Java.
If you are getting the message that Microsoft Windows is blocking
your Java, you can try to use the new version.
www.java.com . Microsoft will block
all Java 7 versions except 7u79 and 7u80. Microsoft will block Java 8
versions except 8u45 and 8u51. If you do not have one of these versions
and can’t login you will have to change Java.
If your password is over a year old you may be prompted to change
your password. This is normal. If you are having problems logging in and
your password is over a year old or it has been over 90 days since you
used Medi you may have to change your password. Instate users use the
Forgot Password button on the Medi login page. Out of state users call
1-800-366-8768 option 1, option 6 for assistance changing passwords.
Note: Google Chrome
and Firefox web browsers are not supported.