Illinois Department of Healthcare and Family Services Illinois Department of Healthcare and Family Services

Bruce Rauner, Governor

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Update 3/7/2016

      Oracle has introduced Java version 8 update 73. This new update has worked on our PCs for all Medi applications.  

       If you can login now do not change your Java.

       In the 3/8/2016 Microsoft Windows update more Java versions are blocked.  If you are getting the message that Microsoft Windows is blocking your Java, you can use the new version. .       Microsoft will block all Java 7 versions that are currently available to the public. Microsoft will block Java 8 versions before 8u71. If you do not have one of these versions (8u71, 8u73) and can’t login you will have to change Java. Special Note:  Do not use the beta or early release version of Java 9.


      If your password is over a year old you may be prompted to change your password. This is normal. If you are having problems logging in and your password is over a year old or it has been over 90 days since you used Medi you may have to change your password.

Instructions for changing passwords Instate users use the Forgot Password button on the Medi login page. Out of state users call 1-800-366-8768 option 1, option 6 for assistance changing passwords.

        Microsoft has introduced Windows 10 and a new web browser called Microsoft Edge. Windows 10 has worked with Medi. The Edge browser will not work with Medi. If you upgrade to Windows 10 you will have to use IE 11 mode. The Windows 10 and IE 11 combination has worked in our testing.


      Note:  Windows Edge, Google Chrome and Firefox web browsers are not supported.



   myHFS News   

Welcome to myHFS - the secure Web site for the Illinois Department of Healthcare and Family Services. This Web site allows authorized users online access to departmental information on the following HFS programs:

  • Medical Assistance Information for Medicaid Providers
  • All Kids and FamilyCare Programs
  • Child Support Case Information
  • Cost Calculation For Medicaid School-Based Health Services
   New Users   

Resources are available to assist you with establishing and troubleshooting your MEDI access:

  1. Getting Started presents what is required to use these applications
  2. Registration Toolbox (pdf) provides steps to complete the registration process, as well as problem tips
  3. Help Documentation for a more thorough overview of MEDI
   Registered Users  

Login here or select the 'Login' option in the navigation menu on the left.

Note: Some features of this site will be unavailable between 3 and 3:30 a.m. on a daily basis, and between 10 p.m. to midnight on Saturdays, due to regular system maintenance. Please keep this in mind when using this site during this time frame, and thank you for your cooperation.

   Provider Updates  

Providers can register to receive E-mail notification, when new provider information has been posted to the Web site, by completing the form for Provider Releases and Bulletins E-mail Notification Request.

Providers can register to receive an E-mail notification when a new preferred drug list has been posted to the Web site, by completing the form for the Preferred Drug List E-Mail Notification Request.

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