FAQS - Digital Identity Certificates

How do I obtain a State of Illinois Digital Identity Certificate?

Why do I need a Digital Identity Certificate from the State of Illinois? Why can't I use my own certificate?

How many digital identities do I need to have?

How do I protect my digital identity from access by other people?

If I am planning on registering as a provider and I am not the provider, do I need the provider's driver's license to register for the digital identity?

If I do not live in Illinois, how do I get a digital identity?

Topics

How do I obtain a State of Illinois Digital Identity Certicate?

Back To Top

Review the Obtaining a Digital Identity Certificate topic for instructions.

Why do I need a Digital Identity Certificate from the State of Illinois? Why can't I use my own certificate?

Back To Top

The State of Illinois is the certificate authority for all State of Illinois Internet access. Applications available over the Internet that are provided by the Department of Public Aid will only accept certificates from the State of Illinois.

How many digital identities do I need to have?

Back To Top

You only need one digital identity from the State of Illinois. Your digital identity is yours, and you can use it for access to other state agency applications.

How do I protect my digital identity from access by other people?

Back To Top

The digital identity certificate you have is installed in the browser when you access any State of Illinois systems by entering your digital identity's user id and password. Once you Logout successfully or close the browser, the certificate is removed from your computer. Do not share your user id and password with others. If you feel you need to protect your digital identity, you can change the password. Review the Changing Your Digital Identity Password topic for instructions.

If I am planning on registering as a provider and I am not the provider, do I need the provider's driver's license to register for the digital identity?

Back To Top

No. You can register for your digital identity with your own driver's license or identification card and then register as a provider in MEDI. MEDI understands that most of the time, a provider administrator will be registering and managing the provider's account.

If I do not live in Illinois, how do I get a digital identity?

Back To Top

If you do not have an Illinois driver's license or identification card, you can still register for your digital identity online. There are applications available online or out-of-state digital identities that can be printed and mailed in. Review the Obtaining a Digital Identity Certificate for more help.