Illinois Department of Healthcare and Family Services Illinois Department of Healthcare and Family Services

Bruce Rauner, Governor

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  Browser Versions And Settings 

myHFS supported Operating Systems and Web Browsers:

Operating System Browser
Microsoft Windows
  • Microsoft Internet Explorer 6 (or higher) is the only browser supported.
Microsoft Windows
  • Netscape is not supported.
  • Google Chrome is not supported.
  • Firefox is not supported.

Java Virtual Machine (JVM) Requirements
  • For Microsoft Internet Explorer 6.0, the Microsoft Virtual Machine (VM) and the Sun Java Plugin v1.4.2 are supported.
  • The Sun Java Plugin v1.3.1 / v1.4.0 are not supported. 
For IE7 or higher, you may need to install a new JVM into your browser. Click on the Java button to go to Sun's download site to install jre 6.26 for your specific operating system.
Download Java

For IE6, you may need to install this version of the JRE, which appears to have no problems with our applications.


myHFS compatible settings:

Microsoft Internet Explorer: Netscape Communicator/Navigator:
Under "Internet Options -> Security" select for the zone "Internet:" Under "Preferences -> Advanced" select:
  • Security level "Medium" (the default)
  • For IE 6, Privacy level "Medium" (the default)
  • "Enable Java"
  • "Enable JavaScript"
  • "Accept Cookies"
"Warn me before accepting a cookie" must NOT be selected

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